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Frequently Ask Questions

Below are frequently asked questions, you may find the answer for yourself.

Shipping

We currently ship using the available courier & transport companies in your city.

Currently, we only ship within India and do not offer international shipping.

Delivery times vary depending on your location and the courier service used. Typically, orders are delivered within 3-7 business days.

Payment

We accept online UPI payments, card payments, and Cash on Delivery (COD).

Yes, shopping on our e-commerce clothing website is safe. We use secure payment gateways, encrypted transactions, and trusted courier services to ensure a smooth and protected shopping experience. Your personal and payment information is always kept confidential.

Order & Returns

 

  1. Browse & Select – Explore our collection and choose your favorite items.
  2. Add to Cart – Click "Add to Cart" for the products you want to buy.
  3. Checkout – Go to your cart and click "Proceed to Checkout."
  4. Enter Details – Fill in your shipping address and contact information.
  5. Choose Payment Method – Select UPI, card payment, or Cash on Delivery (COD).
  6. Confirm & Pay – Review your order and complete the payment.

You'll receive an order confirmation via email or SMS, and we'll process your order for delivery! 🚚✨

You can cancel or modify your order before it is shipped.

  1. For Cancellation: Go to "My Orders" in your account, select the order, and click "Cancel." If the cancellation option is unavailable, it means your order has already been shipped.
  2. For Changes: If you need to modify your order (size, color, address), contact our customer support as soon as possible. Changes can only be made before the order is processed.

Once shipped, orders cannot be changed or canceled. If needed, you can return the item after delivery as per our return policy.

Yes, you will need an account to place an order on our website. Creating an account allows you to track your orders, save your details for faster checkout, and enjoy a more personalized shopping experience.

You can easily track your order by logging into your account on our website. Go to the "My Orders" section, where you'll find the status of your current orders and tracking information. Alternatively, you’ll receive an email or SMS with tracking details once your order is shipped.

You can return a product within 7 days of receiving your order. Here’s how:

  1. Check Return Eligibility – Ensure the item is in its original condition with tags and packaging intact.
  2. Initiate Return – Log into your account and go to "My Orders." Select the product you want to return and click on "Request Return."
  3. Pack the Item – Carefully pack the product in its original packaging.
  4. Schedule Pick-up or Drop-off – We’ll arrange for a pick-up or you can drop off the item at a nearby location.
  5. Refund Process – Once we receive the returned item and inspect it, we’ll process your refund to your original payment method.

Remember, returns must be initiated within 7 days of receiving your order.

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