Terms and Conditions
Welcome to Diamond Wing Clothing! These Terms and Conditions govern your access and use of our website, products, and services. By using our website, you agree to comply with these terms. If you do not agree, please do not use our services.
1. General Terms
- Eligibility: You must be at least 18 years old or have parental consent to use our website.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
- Modifications: We reserve the right to update or change these terms at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.
2. Products & Orders
- Product Availability: All orders are subject to product availability. If an item is out of stock after purchase, we will notify you and process a refund or replacement.
- Pricing & Payment: Prices are listed in [currency] and may change without prior notice. We accept [list of payment methods]. Orders will be processed only after successful payment confirmation.
- Order Confirmation: After placing an order, you will receive a confirmation email. If you do not receive one, please contact us.
3. Shipping & Delivery
- Shipping Time: Estimated delivery time varies based on your location and shipping method. Delays may occur due to unforeseen circumstances.
- Shipping Charges: Shipping costs will be calculated at checkout. Free shipping may be available for eligible orders.
- Incorrect Address: Customers are responsible for providing accurate shipping details. We are not liable for lost or delayed shipments due to incorrect addresses.
4. Cancellation & Refund Policy
Order Cancellation
- Orders can be canceled before they are shipped. Once shipped, cancellations are not allowed.
- To cancel an order, contact us at support@diamondwingclothing.com or call +91 84326 12727.
Return & Refund Policy
- Items can be returned within [X] days of delivery in their original, unused condition with all tags and packaging intact.
- Once the returned item is received and inspected, refunds will be processed within [X] days to the original payment method.
- Non-returnable items: Innerwear, customized products, and clearance sale items.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
5. Intellectual Property
- All content on this website, including logos, images, text, and graphics, is the property of Diamond Wing Clothing and is protected by copyright and trademark laws.
- You may not copy, reproduce, or distribute any content without our written permission.
6. User Conduct
- You agree not to use our website for any illegal, harmful, or fraudulent activities.
- Any attempt to hack, spam, or distribute malicious software will result in account termination and possible legal action.
7. Limitation of Liability
- We are not responsible for indirect, incidental, or consequential damages arising from the use of our website or services.
- We do not guarantee uninterrupted or error-free website operation at all times.
8. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
9. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Kolhapur, India.
10. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
📍 Diamond Wing Clothing
Navbag Road, Kurundwad, Kolhapur, India
📧 support@diamondwingclothing.com
📞 +91 84326 12727
By using our website, you agree to these Terms and Conditions. Thank you for shopping with Diamond Wing Clothing!
