Shipping & Delivery Policy
At Diamond Wing Clothing, we are committed to ensuring that your orders are delivered to you in a timely and efficient manner. Please read our shipping and delivery policy carefully before making a purchase.
1. Shipping Locations
- We currently ship across India.
- International shipping is not available at the moment.
2. Processing Time
- Orders are processed within [1] business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Time
- Standard Shipping: [5] to [7] business days
- Express Shipping: [2] to [3] business days (if applicable)
- Delivery time may vary based on the shipping address, courier service, and external factors like weather or logistics issues.
- (minimum 2 days and maximum 7 days timeline of delivery )
4. Shipping Charges
- Shipping charges are calculated at checkout based on your location and order value.
- Free shipping is available on all products.
- Any additional taxes, duties, or handling fees (if applicable) will be mentioned at checkout.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order status on our website or through the courier service’s tracking portal.
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please contact us at support@diamondwingclothing.com or call +91 84326 12727.
- In case of lost shipments, we will work with the courier service to resolve the issue. Refunds or replacements will be provided based on the courier’s confirmation.
7. Incorrect Address & Non-Delivery
- Customers are responsible for providing the correct shipping address.
- If an order is returned due to an incorrect address or failed delivery attempts, additional shipping charges may apply for re-shipment.
8. Damaged or Missing Items
- If you receive a damaged or incorrect item, notify us within [7] days of delivery with photos of the package and product.
- We will arrange for a replacement or refund based on our return policy.
9. Contact Us
For any shipping-related queries, reach out to us:
📍 Diamond Wing Clothing
Navbag Road, Kurundwad, Kolhapur, India
📧 support@diamondwingclothing.com
📞 +91 84326 12727
Thank you for shopping with Diamond Wing Clothing!
